All artworks are packaged in protective wrap in a strong cardboard box. They are sent via tracked courier and insured to the purchase value.
Within the UK artworks will be sent via an art handling company or by a recognised courier. However, if you would prefer, you may arrange to collect the work personally from my studio in Chipping Campden, Gloucestershire. Subject to location, in some cases I am happy to deliver the work myself.
For international shipping larger artworks will be unframed and, for economic reasons, sent rolled in a tube unless the client requests otherwise.
Existing artworks are shipped within one week. I will keep you up to date with shipping dates and scheduling.
Refunds and returns
In the unfortunate event of a missing package (although to date this has not happened), I would provide a full refund, unless the courier company can provide evidence of it being delivered and signed for at any address.
If you wish to cancel the order you must inform the artist in writing within 14 days of receipt and return it undamaged and unmarked to the artist within 14 days of notifying the artist of the cancellation. Costs for returning the art work must be met by the client. On safe receipt you will be offered a full refund.
Import duties and taxes
Your order may be subject to import duties and taxes, which are applied when the delivery reaches your destination. I have no control over these charges, and I cannot predict their amount. You will be responsible for the payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order.